Account Inactivity
I got an email saying my account is inactive. What does that mean?
Your Involve Asia account is inactive as you have not logged in for the past 360 days. To keep your account active, simply do one of the following within the next 30 days: - Log in to your account - Make at least one transaction through your account ...
How can I keep my account active?
Keeping your account active is easy! Just make sure to do at least one of the following: Log in to your account at least once every 360 days Have at least one transaction recorded in your account within 360 days That’s it! Stay engaged, and your ...
Why was my account paused, and how can I reactivate it?
Your account was paused because it remained inactive for more than 390 days. To reactivate your account, feel free to reach out to us at wecare@involve.asia. Alternatively, you can <create a new account here> with a new email address.
What happens if my account remains inactive for too long?
If your account stays inactive beyond the given timeframe: - It may be paused and require reactivation. - A <maintenance fee> may be applied to maintain the inactive account. To avoid this, we recommend logging in and engaging with your account ...
What happens to my earnings if my account is paused?
If your account is paused, a maintenance fee of MYR 100 (or your available balance, whichever is lower) will be deducted. Any remaining funds may be forfeited without further notice. To avoid this, make sure to log in and stay active!
What happens to my earnings if I reactivate my account after it was paused?
Once you reset your password and reactivate your account, you’ll be able to start participating again as usual. Any pending funds in your account at the time of reactivation will be returned to you. If you need any help, feel free to reach out—we’re ...