Who is my Account Manager?
Your Account Manager manages all aspects of your account and answers your queries about commission, conversion, log in issue, special Campaigns, payout increases and more.
They also offer tips on suitable Offers to promote that are relevant to you, help you understand your performance reports and how to optimize your promotions to maximize your earnings.
Where can I find my Account Manager’s contact?
- On your Dashboard, navigate to your Profile > Settings
- Your Account Manager’s contact will be located on the bottom left of your screen
Why is my Account Manager showing Customer Service?
We are currently expanding in all Asia regions and as part of providing dedicated support, we are looking into assigning more account managers to cater to our active and performing publishers.
We review our publisher's performance based on consistency in promoting clicks to conversion, and the number of audiences on their properties for account management.
Publishers can email wecare@involve.com for any type of inquiries or concerns.
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