What is Error 500?

What is Error 500?

Illustration purposes only

What Is A 500 error?
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site's server, but the server could not be more specific on what the exact problem is. It basically means the problem probably isn't with your computer or internet connection but instead with the website's server.

 

How to Fix the 500 Internal Server Error

While not probable, it is possible that there's something wrong on your end, in which case we'll look at some things you can try:

Step 1:

Reload the web page. You can do this by clicking the refresh/reload button, pressing F5 or Ctrl + R, or trying the URL again from the address bar. Even if the 500 Internal Server Error is a problem on the web server, the issue might just be temporary. Trying the page again will often be successful.

 

Step 2:

Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

 

Step 3:

Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on. After removing the cookie(s), restart the browser and try again.

 

Step 4 : 

If error persist please take a screenshot and contact our customer support for further assistance.

    • Related Articles

    • What is Error 504?

      Illustration purposes only What Is A 504 error? The 504 Gateway Timeout error is an HTTP status code that means that one server did not receive a timely response from another server that it was accessing while attempting to load the web page or fill ...

    • PostBack - Useful Information

      What is a Postback? A Postback URL in Attribution Analytics is a URL request to a third-party system that notifies you of a conversion (typically a Sale). Technically, Postback is sending a GET request (a request method used to retrieve data from a ...

    • Deeplink not working? Here’s Why.

      There are a few reasons why your deeplinks may not be working: Your application to promote the offer is still under review. Some offers require approval from Advertisers before publishers can promote. If your offer application is still pending, ...

    • What is Dead End Clicks ?

      In this article, you will be able to learn more about what is "Dead End Clicks" and how this enhancement feature will benefit you as a publisher. What are Dead End Clicks? Dead End Clicks is referring to a link, which is either broken or dead, that ...

    • Where to Find My Deeplink History?

      Deeplink history can be found from Involve Asia’s publisher dashboard under the “Create Deeplink” button. Publishers will be met with the deeplink generation and upon scrolling down will be able to view the Deeplink History where past links are ...