What are the Different Conversion Statuses?

What are the Different Conversion Statuses?

Here is a snapshot of how your conversion status will look like: 

 

 

Approved: The Advertiser has approved your conversion and you will be earning a commission. 

Pending: The Advertiser has not yet validated your conversion. The estimated validation period varies, and details can be found on the offer page.

Rejected: The Advertiser has rejected your conversion. 

Below are possible reasons for rejected conversions (but are not limited to):

  • The customer did not complete their payment.
  • The customer canceled their order.
  • The customer requested a refund for their order.
  • The order was never delivered to the customer as it was out of stock.
  • The offer has been "Paused" due to budget allocation

Yet to Consume: Purchases that are made in advance, such as hotel bookings. A commission will only be issued after successful payment from the customer, and successful delivery of products or services. 

Paid: Your payment has been sent via the method you set in your payment details. You can check your payout overview for more info.

Invalid: Conversions that are not recognized or cannot be proven of their sources.

Below are a few examples that can contribute to an "Invalid" status (but are not limited to):

  • Detection of Spam or Fraud cases.
  • Invalid or Wrong Order ID
  • Claiming of conversion that you did not earn
  • Not based on the last click by users, followers, or subscribers
  • System error - Wrong amount received / Captured
  • Conversions initiated through system test
  • Conversion dispute between Involve Asia tracking platform and the Advertiser's platform.
  • Ineligible commissions (Multiple clicks/app installed / wrong customer type / unmatched campaign
  • The wrong local currency captured
  • Exceed cookie period

Refer here for Lazada's rejection reason

Refer here for Shopee's rejection reason

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