I don’t want to download the app. Can you delete my account instead?
At the moment, account deletion is only available through our mobile app for security and verification purposes.
If you prefer not to download the app, feel free to reach out to us at wecare@involve.asia, and we’ll be happy to assist you with the process.
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How to Delete Account from Involve Asia's Mobile App?
Download the Involve Asia App here OR click on the relevant links below: iOS?: https://apps.apple.com/my/app/involve-asia/id6469589952 Android?: https://play.google.com/store/apps/details?id=asia.involve.app To delete your Involve Asia account, ...
Can I delete my account?
Yes! To delete your account by yourself, simply follow these steps. 1. Download the Involve Asia app via the image below and log in 2. Go to Settings 3. Find the Delete Account option 4. Verify the declaration to proceed Alternatively, you can ...
Will my data be deleted after I delete my account?
Yes! When you delete your account through the Involve Asia mobile app under Account Settings, your personal data will be removed from our active databases. However, some data may still be kept for essential purposes, such as: - Record-keeping & ...
Why do I have to pay a maintenance fee if I don’t log in?
The maintenance fee is applied to cover the costs of maintaining inactive accounts on our platform. This includes account storage, system maintenance, and ensuring compliance with financial regulations. At Involve Asia, this fee is up to MYR 100 (or ...
I’m a registered Malaysian e-Invoice taxpayer. Why don’t I need to provide an e-Invoice for my withdrawal?
To use e-Invoicing, make sure your payment method is set to Wire Transfer. You can check by going to "Settings" under "Payment" and select "Wire Transfer" as your payment method. If you're using PayPal, just send your validated e-Invoice to ...